Erp System Success Models: a Literature Review

Organizations are tending to switch over from their legacy system to modernised information system now-a-days. A successful implementation of IS or ERP system is extremely important to future competitive strategy of an organization, but on the other hand the measurement such system’s success is equally important and challenging task to any organization. The goal of success measurement model is to better evaluate, plan and implement ERP projects and help senior managers make better decisions. This paper presents review of all popular models. An attempt is also made here to highlight dimensions of various models, which will ultimately help to understand unique characteristics of these models. At the end of this work authors have tried to distinguish success factors and success indicators. Understanding of success factors and success indicators will help organisations to adopt appropriate implementation strategies leading to success of any IS or ERP system.